Ratings & Reviews

Overall Rating

5
(55 reviews)
94.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

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Resident Reviews

submitted by Ivonne P. - |Recommended: YesReview — I love to live in here, that resumes what I think about it.
response from property -Hi Ivonne, We are very grateful for your 5-Star rating! Our dedicated team works tirelessly to provide a community that our residents are proud to call their home, so we are always especially thrilled when our residents, like you, take the time to let us know that we have met that standard. Thank you, again! We are glad that you chose Lerner Arrowood Parc! Have a great day! Kindest regards, David Page
submitted by Kate N. - |Recommended: YesNa — Na
response from property -Hi Kate, We are thrilled with your 5-Star rating! Thank you for taking the time to share your experience with us. Our team works tirelessly to make sure that all of our residents are provided exceptional service in a community that they are proud to call their home. We are always especially pleased when our residents, like you, let us know that we have met that standard. Thank you for choosing Lerner Arrowood Parc! We hope you have a wonderful day! Kindest regards, David Page
submitted by Shuvashish B. - |Recommended: NoQuality gone on exile — Noise - Thinnest walls, thinnest roof floors all old so that if anyone is walking upstairs, even a child, you can hear it badly. Along with that, shared walls, especially in the closets, are not air-tight as I frequently enjoy the free cannabis high courtesy of my fellow neighbors. In the evening, certain spots in the parking area would become hangout spaces with drinks, loud music, etc. Parking availability - Visitors' parking spaces are never available as broken down cars and or spare cars of the tenants are permanently parked there. There are always a significant number of out-of-state cars parked in the tenants' spaces as well So, yes, there is no enforcement. Surprise, surprise... Grounds Cleanliness - Tenants don't bother to pick up after their pets. Management's action is, like for everything else, to issue a general letter to tenants reminding them to keep the grounds clean. Good job Construction quality - Old buildings, poor maintenance, rundown and tired interiors and exteriors. Property Staff - I am really not sure why they are actually there for. I have been living at this property for several years compelling reason being children's schools and the quality of the onsite staff just kept going downhill. The best way to describe them, being polite, they are absolutely and unequivocally apathetic. Their scripted' response to everything is there is nothing we can do about it .
response from property -Hi Shuvashish, We appreciate you taking the time to leave a review and for sharing your feedback with us. We sincerely apologize that your experience at Lerner Arrowood Parc has not met your expectations. Our team works very hard to provide exceptional service and care to all of our residents. We will make sure to forward your information to our Property Management team and somebody should be reaching out to your very soon! Our goal is to make sure that all of your concerns are properly addressed and brought to a satisfactory resolution, and to restore your confidence in us! We hope you have a great day! Kindest regards, David Page
submitted by Sasha T. - |Recommended: NoVery unprofessional and roach infested. — When we first moved in everything was great and 2 days later we noticed it was a roach hotel. I’ve complained about it multiple times and they come in to do a half ass job. The office staff are great, they listen to your concerns and try to do as much as possible but overall this is not a place to call home. Not to mention you can’t get any sleep here with all the noise and can’t walk into your home without it smelling like weed.
response from property -Hi Sasha, We appreciate you taking the time to leave a review and for sharing your feedback with us. Our team at Lerner Arrowood Parc is committed to providing exceptional service to all of our residents and throughout the community. We sincerely apologize that we have not met that standard for you! We are truly sorry that you are having a problem with pests and we will be sure to forward this information to our Property Management team so that this can be taken care of immediately! Somebody should be reaching out to you very soon! Our goal is to make sure that your concerns are properly addressed and quickly resolved, and to restore your confidence in us! Thank you, again! We hope you have a great day! Kindest regards, David Page
submitted by Antonio A. - |Recommended: YesRecent Move in — Staff was very helpful and the move in was very smooth.
response from property -Thank you so much for your wonderful review and for taking the time to share your feedback with us! We know that moving into your new home is very exciting, but can also be very stressful! Our dedicated team is committed to providing a seamless move-in experience for our new residents, down to the smallest detail. We are delighted to know that we have met that standard with you! Welcome Home, from your Lerner Arrowood Parc community! We hope you have a wonderful day! Kindest regards, David Page
submitted by Maria R. - |Recommended: Yes, — ,
response from property -Hi Maria, We are thrilled with your 5-Star rating! Thank you for taking the time to share your experience with us. Our team works tirelessly to make sure that all of our residents are provided exceptional service in a community that they are proud to call their home. We are always especially pleased when our residents, like you, let us know that we have met that standard. Thank you for choosing Lerner Arrowood Parc! We hope you have a wonderful day! Kindest regards, David Page
submitted by Gregory T. - |Recommended: YesGreat Value. Safe Clean Grounds. Great Area. — The apartment complex is well maintained. I have stayed in a one-bedroom and two-bedroom apartment. Both were very spacious. The apartment staff is polite and responsive. Though Covid restricted many of the amenities, the apartment complex was accommodative. I would recommend you move here. Very close to Tysons, very close to the metro. Tons of food places in the area.
response from property -Hi Gregory, Thank you so much for your great review! Our dedicated team works hard to provide exceptional service for all of our residents, so we really appreciate you taking the time to let us know that we have met that standard with you! Thank you for choosing Lerner Arrowood Parc! We're happy that you are part of our community! Have a great day! Kindest regards, David Page
submitted by Darren S. - |Recommended: YesVery satisfied with my experience thus far. — Apartments are perfect and very close to most of your major stores.
response from property -Hi Darren, Thank you for your great review! We appreciate you taking the time to share your experience with us! Your feedback is very important as it helps us to identify areas where we can improve our services that we provide to you and all of our residents. Thank you for choosing Lerner Arrowood Parc! We hope you have a wonderful day! Kindest regard, David Page
submitted by Gheorghe E. - |Recommended: NoEverything is ok except I can hear every step of my top floor neighbor — Move in only if you are on the top floor.
response from property -Hi Gheorghe, Thank you for taking the time to leave a review and we appreciate you sharing your feedback with us! We sincerely apologize that your experience here at Lerner Arrowood Parc has been anything but exceptional! We know that noise concerns can be very frustrating. I will be happy to pass along your comments to our Property Management and someone should be reaching out to you very soon! Thank you, again! We hope you have a great day! Kindest regards, David Page
submitted by Charon H. - |Recommended: Yes18 months and still happy I moved here... — I moved in July 2018 and have really enjoyed the quality of living at Arrowood Parc Staff is amazing when any challenges arise. Community is clean, and well lite and friendly. I have had nothing but a great experience with the maintenance staff when entering my apt to fix anything. Love all the community activities. I love the fact this is a convenient area, but also safe.
response from property -Charon, We are thrilled to hear of your wonderful experience! We could not be more proud of our team for exceeding your expectations and making you feel right at home! We sincerely thank you for taking the time to rate us. We look forward to many years to come! Sincerely, Lerner Management
submitted by Daud B. - |Recommended: YesGreat place to live at. — Area is nice, the property and maintenance staff are great, helpful and quick. Lots of parking space, and the complex is nice and clean.
response from property -It’s great to hear how much you enjoy your home and community here at Lerner Arrowood Parc, Daud! Thanks for the 5-Star review! Sincerely, Lerner Management
submitted by Joseph H. - |Recommended: YesDecent property, fairly clean, professional staff — Parking isn't great for visitors, maintenance and property staff have been great, nice appliances.
response from property -Joseph, Thank you for leaving this great feedback! We are so happy to hear you are enjoying your home and community. We will be sure to thank the team for providing you with excellent service! Thanks for calling Lerner Arrowood Parc your home. Sincerely, Lerner Management
submitted by Tamara K. - |Recommended: YesI would love to thank Nicole — First I have worked in customer services for long time , she is professional and great attitude knowledgeable and helpful. Nicole have helped me to move my mother to new apartment without me worrying about her that’s what impressed me she treated my mother with great manners and respect was so pleasant to sign with Nicole I hope from the upper management to value Nicole and keep her. She is excellent for the team. Thanks again
response from property -Dear Tamara, Thank you for your review! We will be sure to thank Nicole for providing you and your mother with excellent customer service. Thanks for choosing Lerner Arrowood Parc to be your mothers new home. We look forward to many years to come! Sincerely, Lerner Management
submitted by Courtney R. - |Recommended: YesThe property is exactly what I was looking for. — This apartment complex is almost perfect.
submitted by Xiaofei G. - |Recommended: YesGood place — Nice place to live.